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Overview

Project website my.nova.global
Project maintainers User avatar admin User avatar AgentosUA User avatar IhorVynnyk User avatar DShesha User avatar MykolaKuhot
Translation process
  • Translations can be made directly.
  • Translation suggestions can be made.
  • Any authenticated user can contribute.
  • The translation uses monolingual files.
  • The translation base language is editable.
Source code repository git@github.com:NovaGlobalCompany/npg-translations.git
Repository branch main
Last remote commit Translated using Weblate (Finnish) 3a85894b
User avatar admin authored 11 days ago
Last commit in Weblate Translated using Weblate (Finnish) d1b8bf08
User avatar admin authored 2 months ago
Weblate repository https://weblate.c1.npshopping.com/git/nova-global/cabinet/
File mask locale/cabinet/*.json
Monolingual base language file locale/cabinet/en.json

String statistics

Strings percent Hosted strings Words percent Hosted words Characters percent Hosted characters
Total 5,175 88,458 572,700
Source 225 3,846 24,900
Translated 95% 4,935 95% 84,522 95% 547,215
Needs editing 1% 15 1% 90 1% 585
Read-only 0% 0 0% 0 0% 0
Failing checks 0% 0 0% 0 0% 0
Strings with suggestions 1% 1 1% 2 1% 16
Untranslated strings 4% 225 4% 3,846 4% 24,900
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Activity in last 12 months

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Quick numbers

88,458
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5,175
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95%
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1
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Trends of last 30 days

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Nova Global / cabinet

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Nova Global / cabinet

Pushed changes a month ago
User avatar admin

Translation changed

Nova Global / cabinet — Turkish

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:claims@nova.global">claims@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
1. <b>Nova Poshta Global talep formunu doldurun.</b><br />
Bir şubeden temin edebilir veya aşağıdaki bağlantılardan indirebilirsiniz:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Tüzel kişiler ve özel girişimciler için uluslararası teslimat talep formu</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Tüketiciler (bireyler) için uluslararası teslimat talep formu</a>
<br />
<br />
2. <b>Talebin taranmış bir kopyasını gönderin</b><br />
E-posta için: <a href="mailto:infoclaims@nova.global">infoclaims@nova.global</a><br /><br />
Eklediğinizden emin olun:<br /><br />
- Vergi Kimliği Fotokopisi (IPN)<br />
- IBAN (talep formunda da belirtilmelidir)
<br />
<br />
3. <b>Orijinal talebi en yakın şubeye gönderin.</b>
<br />
<br />
4. <b>İnceleme için bekleyin.</b><br />
Doğrulama işleminden sonra, talebinizle ilgili karar hakkında bilgilendirileceksiniz.
<br />
<br />
5. <b>Karar olumlu ise:</b><br />
- Tazminat bir sonraki iş gününde ödenecektir.<br />
- Para transferi bankaya bağlıdır ( <b>10 iş gününe kadar sürebilir</b>).
<br />
<br />
6. <b>Talep kargo hasarıyla ilgiliyse:</b><br />
Talep formu ile birlikte, hasarlı ambalajın ve içindekilerin <b>fotoğraflarını</b> adresine gönderdiğinizden emin olun.
<br />
<br />
7. <b>Sorularınız mı var?</b><br />
<b>destek sohbetimize yazın</b> - her zaman iletişim halindeyiz!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Spanish

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:claims@nova.global">claims@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
1. <b>Rellene el formulario de solicitud de Nova Poshta Global.</b><br />
Puede obtenerlo en una sucursal o descargarlo de los enlaces siguientes:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Formulario de reclamación para envíos internacionales para personas jurídicas y empresarios privados</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Formulario de reclamación para envíos internacionales para consumidores (particulares)</a>
<br />
<br />
2. <b>Envíe una copia escaneada de la reclamación</b><br />
Al correo electrónico: <a href="mailto:infoclaims@nova.global">infoclaims@nova.global</a><br /><br />
Asegúrese de incluir<br /><br />
- Copia del NIF<br />
- IBAN (también debe indicarse en el formulario de reclamación)
<br />
<br />
3. <b>Presente la solicitud original en la sucursal más cercana.</b>
<br />
<br />
4. <b>Espere a la revisión.</b><br />
Tras la comprobación, se le informará de la decisión relativa a su solicitud.
<br />
<br />
5. <b>Si la decisión es positiva:</b><br />
- La indemnización se abonará el siguiente día laborable.<br />
- La transferencia de fondos depende del banco (puede tardar hasta <b>10 días laborables</b>).
<br />
<br />
6. <b>Si la reclamación se refiere a daños a la carga:</b><br />
Junto con el formulario de reclamación, asegúrese de proporcionar <b>fotos del embalaje dañado y del contenido</b>.
<br />
<br />
7. <b>¿Tiene preguntas?</b><br />
Escriba a nuestro chat de asistencia <b></b> - ¡siempre estamos en contacto!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Slovak

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:claims@nova.global">claims@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
1. <b>Vyplňte formulár žiadosti spoločnosti Nova Poshta Global.</b><br />
Môžete ho získať na pobočke alebo si ho stiahnuť z odkazov nižšie:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank"></a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Reklamačný formulár pre medzinárodnú dodávku pre spotrebiteľov (fyzické osoby)</a>
<br />
<br />
2. <b>Pošlite naskenovanú kópiu reklamácie</b><br />
Na e-mailovú adresu: <a href="mailto:infoclaims@nova.global">info>claims@nova.global</a><br /><br />
Nezabudnite uviesť:<br /><br />
- kópiu daňového dokladu (IPN)<br />
- IBAN (musí byť uvedený aj vo formulári žiadosti)
<br />
<br />
3. <b>Originál pohľadávky predložte na najbližšej pobočke.</b>
<br />
<br />
4. <b>Počkajte na preskúmanie.</b><br />
Po overení budete informovaní o rozhodnutí týkajúcom sa vašej žiadosti.
<br />
<br />
5. <b>Ak je rozhodnutie kladné:</b><br />
- Odškodnenie bude vyplatené nasledujúci pracovný deň.<br />
- Prevod finančných prostriedkov závisí od banky (môže trvať až 10 pracovných dní <b></b> ).
<br />
<br />
6. <b>Ak sa nárok týka poškodenia nákladu:</b><br />
Spolu s formulárom na uplatnenie reklamácie nezabudnite poskytnúť <b>fotografie poškodeného obalu a obsahu</b>.
<br />
<br />
7. <b>Máte otázky?</b><br />
Napíšte na náš chat podpory <b></b> - sme vždy v kontakte!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Russian

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:claims@nova.global">claims@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
1. <b>Заполните бланк заявления Nova Poshta Global.</b><br />
Вы можете получить его в отделении или скачать по ссылкам ниже:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Бланк претензии на международную доставку для юридических лиц и частных предпринимателей</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Бланк претензии на международную доставку для потребителей (физических лиц)</a>
<br />
<br />
2. <b>Отправьте отсканированную копию претензии</b><br />
По электронной почте: <a href="mailto:infoclaims@nova.global">infoclaims@nova.global</a><br /><br />
Обязательно приложите:<br /><br />
- Копию ИНН<br />
- IBAN (также должен быть указан в форме претензии)
<br />
<br />
3. <b>Предъявите оригинал требования в ближайшем отделении банка.</b>
<br />
<br />
4. <b>Ожидайте рассмотрения.</b><br />
После проверки вы будете проинформированы о решении по вашему заявлению.
<br />
<br />
5. <b>Если решение положительное:</b><br />
- Компенсация будет выплачена на следующий рабочий день.<br />
- Перевод средств зависит от банка (может занять до <b>10 рабочих дней</b>).
<br />
<br />
6. <b>Если претензия касается повреждения груза:</b><br />
Вместе с формой претензии обязательно предоставьте <b>фотографии поврежденной упаковки и содержимого</b>.
<br />
<br />
7. <b>Есть вопросы?</b><br />
Пишите в чат поддержки <b></b> - мы всегда на связи!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Romanian

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:claims@nova.global">claims@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
1. <b>Completați formularul de cerere Nova Poshta Global.</b><br />
Îl puteți obține la o sucursală sau îl puteți descărca de la linkurile de mai jos:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Formular de reclamație pentru livrarea internațională pentru persoane juridice și întreprinzători privați</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Formular de reclamație pentru livrarea internațională pentru consumatori (persoane fizice)</a>
<br />
<br />
2. <b>Trimiteți o copie scanată a cererii</b><br />
La adresa de e-mail: <a href="mailto:infoclaims@nova.global">infoclaims@nova.global</a><br /><br />
Asigurați-vă că includeți:<br /><br />
- Copie a codului de identificare fiscală (IPN)<br />
- IBAN (trebuie să fie indicat și în formularul de cerere)
<br />
<br />
3. <b>Depuneți originalul cererii de rambursare la cea mai apropiată sucursală.</b>
<br />
<br />
4. <b>Așteptați verificarea.</b><br />
După verificare, veți fi informat cu privire la decizia referitoare la cererea dumneavoastră.
<br />
<br />
5. <b>Dacă decizia este pozitivă:</b><br />
- Indemnizația va fi plătită în următoarea zi lucrătoare.<br />
- Transferul de fonduri depinde de bancă (poate dura până la <b>10 zile lucrătoare</b>).
<br />
<br />
6. <b>Dacă cererea se referă la deteriorarea încărcăturii:</b><br />
Împreună cu formularul de reclamație, asigurați-vă că furnizați <b>fotografii ale ambalajului și conținutului deteriorat</b>.
<br />
<br />
7. <b>Aveți întrebări?</b><br />
Scrieți la chat-ul nostru de asistență <b></b> - suntem mereu în contact!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Polish

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:claims@nova.global">claims@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
1. <b>Wypełnij formularz wniosku Nova Poshta Global.</b><br />
Można go otrzymać w oddziale lub pobrać z poniższych linków:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Formularz reklamacji dostawy międzynarodowej dla osób prawnych i przedsiębiorców prywatnych</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Formularz reklamacji dostawy międzynarodowej dla konsumentów (osób fizycznych)</a>
<br />
<br />
2. <b>Wyślij zeskanowaną kopię wniosku</b><br />
Na adres e-mail: <a href="mailto:infoclaims@nova.global">infoclaims@nova.global</a><br /><br />
Należy dołączyć:<br /><br />
- Kopię NIP (IPN)<br />
- IBAN (musi być również wskazany w formularzu reklamacyjnym)
<br />
<br />
3. <b>Złożyć oryginał wniosku w najbliższym oddziale.</b>
<br />
<br />
4. <b>Poczekaj na weryfikację.</b><br />
Po weryfikacji zostaniesz poinformowany o decyzji dotyczącej Twojego roszczenia.
<br />
<br />
5. <b>Jeśli decyzja jest pozytywna:</b><br />
- Odszkodowanie zostanie wypłacone następnego dnia roboczego.<br />
- Przelew środków zależy od banku (może potrwać do <b>10 dni roboczych</b>).
<br />
<br />
6. <b>Jeśli roszczenie dotyczy uszkodzenia ładunku:</b><br />
Wraz z formularzem roszczenia należy dostarczyć <b>zdjęcia uszkodzonego opakowania i zawartości</b>.
<br />
<br />
7. <b>Masz pytania?</b><br />
Napisz na nasz czat wsparcia <b></b> - zawsze jesteśmy w kontakcie!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Malay

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
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2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:claims@nova.global">claims@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
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3. <b>Submit the original claim at the nearest branch.</b>
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4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
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5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
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6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
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7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
1. <b>Isi borang tuntutan Nova Poshta Global.</b><br />
Anda boleh mendapatkannya di cawangan atau memuat turunnya dari pautan di bawah:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Borang tuntutan untuk penghantaran antarabangsa bagi entiti undang-undang dan usahawan persendirian</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Borang tuntutan untuk penghantaran antarabangsa bagi pengguna (individu)</a>
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2. <b>Hantar salinan imbasan tuntutan</b><br />
Untuk emel: <a href="mailto:infoclaims@nova.global">infoclaims@nova.global</a><br /><br />
Pastikan sertakan:<br /><br />
• Salinan ID Cukai (IPN)<br />
• IBAN (juga mesti dinyatakan dalam borang tuntutan)
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3. <b>Serahkan tuntutan asal di cawangan terdekat.</b>
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4. <b>Tunggu semakan.</b><br />
Selepas pengesahan, anda akan dimaklumkan tentang keputusan tuntutan anda.
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5. <b>Jika keputusan adalah positif:</b><br />
• Pampasan akan dibayar pada hari perniagaan berikutnya.<br />
• Pemindahan dana bergantung pada bank (boleh mengambil sehingga <b>10 hari perniagaan</b>).
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6. <b>Jika tuntutan berkaitan kerosakan kargo:</b><br />
Bersama borang tuntutan, pastikan anda menyediakan foto <b>pembungkusan yang rosak dan kandungannya</b>.
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7. <b>Ada soalan?</b><br />
Tulis kepada sembang sokongan kami <b></b> — kami sentiasa berhubung!
2 months ago
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Translation changed

Nova Global / cabinet — Lithuanian

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:claims@nova.global">claims@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
1. <b>Užpildykite "Nova Poshta Global" pretenzijos formą.</b><br />
Ją galite gauti filiale arba atsisiųsti iš toliau pateiktų nuorodų:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Pretenzijos forma dėl tarptautinio pristatymo juridiniams asmenims ir privatiems verslininkams</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Pretenzijos forma dėl tarptautinio pristatymo vartotojams (fiziniams asmenims)</a>
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2. <b>Atsiųskite skenuotą pretenzijos kopiją</b><br />
El. paštu: <a href="mailto:infoclaims@nova.global">infoclaims@nova.global</a><br /><br />
Būtinai nurodykite:<br /><br />
- Mokesčių mokėtojo kodo (IPN) kopiją<br />
- IBAN (taip pat turi būti nurodytas pretenzijos formoje)
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3. <b>Prašymo originalą pateikite artimiausiame filiale.</b>
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4. <b>Laukite, kol bus peržiūrėtas.</b><br />
Po patikrinimo būsite informuoti apie sprendimą dėl jūsų reikalavimo.
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5. <b>Jei sprendimas teigiamas:</b><br />
- Kompensacija bus išmokėta kitą darbo dieną.<br />
- Lėšų pervedimas priklauso nuo banko (gali užtrukti iki <b>10 darbo dienų</b>).
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6. <b>Jei pretenzija susijusi su krovinio sugadinimu:</b><br />
Kartu su pretenzijos forma būtinai pateikite <b>pažeistos pakuotės ir turinio nuotraukas</b>.
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7. <b>Turite klausimų?</b><br />
Rašykite į mūsų <b>pagalbos pokalbių svetainę</b> - mes visada esame pasiekiami!
2 months ago
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