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Overview

Project website my.nova.global
Project maintainers User avatar admin User avatar AgentosUA User avatar IhorVynnyk User avatar DShesha User avatar MykolaKuhot
Translation process
  • Translations can be made directly.
  • Translation suggestions can be made.
  • Any authenticated user can contribute.
  • The translation uses monolingual files.
  • The translation base language is editable.
Source code repository git@github.com:NovaGlobalCompany/npg-translations.git
Repository branch main
Last remote commit Translated using Weblate (Finnish) d2ad3e16
User avatar admin authored 2 months ago
Last commit in Weblate Translated using Weblate (Finnish) 4409c41e
User avatar admin authored 2 months ago
Weblate repository https://weblate.c1.npshopping.com/git/nova-global/cabinet/
File mask locale/cabinet/*.json
Monolingual base language file locale/cabinet/en.json

String statistics

Strings percent Hosted strings Words percent Hosted words Characters percent Hosted characters
Total 5,175 88,458 572,608
Source 225 3,846 24,896
Translated 91% 4,710 91% 80,676 91% 522,231
Needs editing 1% 15 1% 90 1% 585
Read-only 0% 0 0% 0 0% 0
Failing checks 0% 0 0% 0 0% 0
Strings with suggestions 1% 1 1% 2 1% 16
Untranslated strings 8% 450 8% 7,692 8% 49,792
Last 12 months Previous

Activity in last 12 months

353 changes 710 changes 129 changes 86 changes 1,520 changes 492 changes 5 changes 591 changes 318 changes 1,351 changes 3 changes 1,062 changes 96 changes 50 changes 4 changes 182 changes 430 changes 52 changes 7 changes 303 changes 2,742 changes 0 changes 822 changes 0 changes
Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct

Quick numbers

88,458
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5,175
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91%
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0
Contributors
and previous 30 days

Trends of last 30 days

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User avatar admin

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Nova Global / cabinet

Pushed changes 2 months ago
User avatar None

Pushed changes

Nova Global / cabinet

Pushed changes 2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Turkish

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:info@nova.global">info@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
Nova Poshta Global'e nasıl talep gönderilir:
<br />
<br />
1. <b>Nova Poshta Global talep formunu doldurun.</b><br />
Bir şubeden temin edebilir veya aşağıdaki bağlantılardan indirebilirsiniz:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Tüzel kişiler ve özel girişimciler için uluslararası teslimat talep formu</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Tüketiciler (bireyler) için uluslararası teslimat talep formu</a>
<br />
<br />
2. <b>Talebin taranmış bir kopyasını gönderin</b><br />
📧 E-posta için: <a href="mailto:info@nova.global">info@nova.global</a><br />
🔹 <br />
Eklediğinizden emin olun:<br /><br />
- Vergi Kimliği Fotokopisi (IPN)<br />
- IBAN (talep formunda da belirtilmelidir)
<br />
<br />
3. <b>Orijinal talebi en yakın şubeye gönderin.</b>
<br />
<br />
4. <b>İnceleme için bekleyin.</b><br />
Doğrulamada işleminden sonra, talebinizle ilgili karar hakkında bilgilendirileceksiniz.
<br />
<br />
5. <b>Karar olumlu ise:</b><br />
- Tazminat bir sonraki iş gününde ödenecektir.<br />
- FonPara transferi bankaya bağlıdır ( <b>10 iş gününe kadar sürebilir</b>).
<br />
<br />
6. <b>Talep kargo hasarıyla ilgiliyse:</b><br />
Talep formu ile birlikte, hasarlı ambalajın ve içindekilerin <b>fotoğraflarını</b> adresine gönderdiğinizden emin olun.
<br />
<br />
7. <b>Sorularınız mı var?</b><br />
📲 <b>destek sohbetimize yazın</b> - her zaman iletişim halindeyiz!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Spanish

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:info@nova.global">info@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
Cómo presentar una reclamación a Nova Poshta Global:
<br />
<br />
1. <b>1. Rellene el formulario de solicitud de Nova Poshta Global.</b><br />
Puede obtenerlo en una sucursal o descargarlo de los enlaces siguientes:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Formulario de reclamación para envíos internacionales para personas jurídicas y empresarios privados</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Formulario de reclamación de entregapara envíos internacionales para consumidores (particulares)</a>
<br />
<br />
2. <b>Envíe una copia escaneada de la reclamación</b><br />
📧 Al correo electrónico: <a href="mailto:info@nova.global">info@nova.global</a><br />
🔹 <br />
Asegúrese de incluir:<br /><br />
- Copia del NIF (número de identificación fiscal)<br />
- IBAN (también debe indicarse en el formulario de reclamación)
<br />
<br />
3. <b>Presente la reclamaciónsolicitud original en la sucursal más cercana.</b>
<br />
<br />
4. <b>Espere a la revisión.</b><br />
Tras la comprobación, se le informará de la decisión relativa a su solicitud.
<br />
<br />
5. <b>Si la decisión es positiva:</b><br />
- La indemnización se abonará el siguiente día laborable.<br />
- ⏳ La transferencia de fondos depende del banco (puede tardar hasta <b>10 días laborables</b>).
<br />
<br />
6. <b>Si la reclamación se refiere a daños ena la carga:</b><br />
Junto con el formulario de reclamación, asegúrese de proporcionar <b>fotos del embalaje dañado y del contenido</b>.
<br />
<br />
7. <b>¿Tienes dud preguntas?</b><br />
📲 Escriba a nuestro chat de asistencia <b></b> - ¡siempre estamos en contacto!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Slovak

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:info@nova.global">info@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
Ako podať žiadosť spoločnosti Nova Poshta Global:
<br />
<br />
1. <b>Vyplňte formulár žiadosti o reklamáciu spoločnosti Nova Poshta Global.</b><br />
Získate hoMôžete ho získať na pobočke alebo si ho môžete stiahnuť z nižšie uvedených odkazov:odkazov nižšie:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Reklamačný formulár pre medzinárodné doručovanie pre právnické osoby a fyzické osoby podnikateľov</a</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Reklamačný formulár pre medzinárodnéú doručovaniedávku pre spotrebiteľov (fyzické osoby)</a>
<br />
<br />
2. <b>Pošlite naskenovanú kópiu reklamácie</b><br />
📧 Na e-mailovú adresu: <a href="mailto:info@nova.global">info@nova.global</a><br />
🔹 <br />
Nezabudnite uviesť:<br /><br />
- kópiu daňového dokladu (IPN)<br />
- IBAN (musí byť uvedený aj vo formulári žiadosti)
<br />
<br />
3. <b>Originál pohľadávky predložte na najbližšej pobočke.</b>
<br />
<br />
4. <b>Počkajte na preskúmanie.</b><br />
Po overení budete informovaní o rozhodnutí týkajúcom sa vašej žiadosti.
<br />
<br />
5. <b>Ak je rozhodnutie kladné:</b><br />
- Odškodnenie bude vyplatené nasledujúci pracovný deň.<br />
- ⏳ Prevod finančných prostriedkov závisí od banky (môže trvať až <b>10 pracovných dní <b></b> ).
<br />
<br />
6. <b>Ak sa reklamácianárok týka poškodenia nákladu:</b><br />
Spolu s formulárom na uplatnenie reklamácie nezabudnite poskytnúť <b>fotografie poškodeného obalu a obsahu</b>.
<br />
<br />
7. <b>Máte otázky?</b><br />
📲 Napíšte na náš chat podpory <b></b> - sme vždy v kontakte!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Russian

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:info@nova.global">info@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
Как подать претензию в компанию Nova Poshta Global:
<br />
<br />
1. <b>Заполните бланк претензиизаявления Nova Poshta Global.</b><br />
Вы можете получить его в филиалеотделении или скачать по ссылкам ниже:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Бланк претензии на международную доставку для юридических лиц и частных предпринимателей</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Бланк претензии на международную доставку для потребителей (физических лиц)</a>
<br />
<br />
2. <b>Отправьте отсканированную копию претензии</b><br />
📧 НаПо электроннуюой почтуе: <a href="mailto:info@nova.global">info@nova.global</a><br />
🔹 <br />
Обязательно приложите:<br /><br />
- Копию ИНН<br />
- IBAN (также должен быть указан в форме претензии)
<br />
<br />
3. <b>Предъявите оригинал требования в ближайшем отделении банка.</b>
<br />
<br />
4. <b>Ожидайте рассмотрения.</b><br />
После проверки вы будете проинформированы о решении по вашему заявлению.
<br />
<br />
5. <b>Если решение положительное:</b><br />
- Компенсация будет выплачена на следующий рабочий день.<br />
- ⏳ Перевод средств зависит от банка (может занять до <b>10 рабочих дней</b>).
<br />
<br />
6. <b>Если претензия касается повреждения груза:</b><br />
Вместе с формой претензии обязательно предоставьте <b>фотографии поврежденной упаковки и содержимого</b>.
<br />
<br />
7. <b>Есть вопросы?</b><br />
📲 Пишите в <b>чат поддержки <b></b> - мы всегда на связи!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Romanian

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:info@nova.global">info@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
Cum să depuneți o reclamație la Nova Poshta Global:
<br />
<br />
1. <b>Completați formularul de reclamațicerere Nova Poshta Global.</b><br />
Îl puteți obține la o sucursală sau îl puteți descărca de la linkurile de mai jos:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Formular de cerere de rambursarreclamație pentru livrarea internațională pentru persoane juridice și întreprinzători privați</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Formular de reclamație pentru livrarea internațională pentru consumatori (persoane fizice)</a>
<br />
<br />
2. <b>Trimiteți o copie scanată a cererii</b><br />
📧 La adresa de e-mail: <a href="mailto:info@nova.global">info@nova.global</a><br />
🔹 <br />
Asigurați-vă că includeți:<br /><br />
- Copie a codului de identificare fiscală (IPN)<br />
- IBAN (trebuie să fie indicat și în formularul de cerere)
<br />
<br />
3. <b>Depuneți originalul cererii de rambursare la cea mai apropiată sucursală.</b>
<br />
<br />
4. <b>Așteptați verificarea.</b><br />
După verificare, veți fi informat cu privire la decizia referitoare la cererea dumneavoastră.
<br />
<br />
5. <b>Dacă decizia este pozitivă:</b><br />
- Indemnizația va fi plătită în următoarea zi lucrătoare.<br />
- ⏳ Transferul de fonduri depinde de bancă (poate dura până la <b>10 zile lucrătoare</b>).
<br />
<br />
6. <b>Dacă reclamațicererea se referă la deteriorarea încărcăturii:</b><br />
Împreună cu formularul de reclamație, asigurați-vă că furnizați <b>fotografii ale ambalajului și conținutului deteriorat</b>.
<br />
<br />
7. <b>Aveți întrebări?</b><br />
📲 Scrieți la chat-ul nostru de asistență <b></b> - suntem mereu în contact!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Polish

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:info@nova.global">info@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
Jak zgłosić roszczenie do Nova Poshta Global?
<br />
<br />
1. <b>Wypełnij formularz reklamacyjnywniosku Nova Poshta Global.</b><br />
Można go otrzymać w oddziale lub pobrać z poniższych linków:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Formularz reklamacyjny dotyczącyji dostawy międzynarodowej dla osób prawnych i prywatnych przedsiębiorców</a prywatnych</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Formularz reklamacyjny dotyczącyji dostawy międzynarodowej dla konsumentów (osób fizycznych)</a>
<br />
<br />
2. <b>Wyślij zeskanowaną kopię wniosku</b><br />
Na adres e-mail: <a href="mailto:info@nova.global">info@nova.global</a><br />
Pamiętaj, ab<br />
Należy dołączyć:<br /><br />
- Kopię NIP (IPN)<br />
- IBAN (musi być również wskazany w formularzu roszczeniaeklamacyjnym)
<br />
<br />
3. <b>PrześlijZłożyć oryginał wniosku dow najbliższegoym oddziałule.</b>
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4. <b>Poczekaj na weryfikację.</b><br />
Po weryfikacji zostaniesz poinformowany o decyzji dotyczącej Twojego roszczenia.
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5. <b>Jeśli decyzja jest pozytywna:</b><br />
- Odszkodowanie zostanie wypłacone następnego dnia roboczego.<br />
- Przelew środków zależy od banku (może potrwać do <b>10 dni roboczych</b>).
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6. <b>Jeśli roszczenie dotyczy uszkodzenia ładunku:</b><br />
Wraz z formularzem roszczenia należy dostarczyć <b>zdjęcia uszkodzonego opakowania i zawartości</b>.
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7. <b>Masz pytania?</b><br />
Napisz na nasz czat wsparcia <b></b> - zawsze jesteśmy w kontakcie!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Lithuanian

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
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2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:info@nova.global">info@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
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3. <b>Submit the original claim at the nearest branch.</b>
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4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
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5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
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<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
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7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
Kaip pateikti pretenziją bendrovei "Nova Poshta Global":
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1. <b>Užpildykite "Nova Poshta Global" pretenzijos formą.</b><br />
Ją galite gauti filiale arba atsisiųsti iš toliau pateiktų nuorodų:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Pretenzijos forma dėl tarptautinio pristatymo juridiniams asmenims ir privatiems verslininkams</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> Pretenzijos forma dėl tarptautinio pristatymo vartotojams (fiziniams asmenims)</a>
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2. <b>Atsiųskite nuskenuotą pretenzijos kopiją</b><br />
📧 Į eEl. paštąu: <a href="mailto:info@nova.global">info@nova.global</a><br />
🔹 <br />
Būtinai pridėkite:nurodykite:<br /><br />
- Mokesčių mokėtojo kodo (IPN) kopiją<br />
- IBAN (taip pat turi būti nurodytas pretenzijos formoje)
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3. <b>Prašymo originalą pateikite artimiausiame filiale.</b>
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4. <b>Laukite, kol bus peržiūrėtas.</b><br />
Po patikrinimo būsite informuoti apie sprendimą dėl jūsų reikalavimo.
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5. <b>Jei sprendimas teigiamas:</b><br />
- Kompensacija bus išmokėta kitą darbo dieną.<br />
- ⏳ Lėšų pervedimas priklauso nuo banko (gali užtrukti iki <b>10 darbo dienų</b>).
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6. <b>Jei pretenzija susijusi su krovinio sugadinimu:</b><br />
Kartu su pretenzijos forma būtinai pateikite <b>pažeistos pakuotės ir turinio nuotraukas</b>.
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7. <b>Turite klausimų?</b><br />
📲 Rašykite į mūsų <b>pagalbos pokalbių svetainę</b> - mes visada esame pasiekiami!
2 months ago
User avatar admin

Translation changed

Nova Global / cabinet — Korean

1. <b>Fill out the Nova Poshta Global claim form.</b><br />
You can obtain it at a branch or download it from the links below:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">Claim form for international delivery for legal entities and private entrepreneurs</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank">Claim form for international delivery for consumers (individuals)</a>
<br />
<br />
2. <b>Send a scanned copy of the claim</b><br />
To email: <a href="mailto:info@nova.global">info@nova.global</a><br /><br />
Be sure to include:<br /><br />
• Copy of Tax ID (IPN)<br />
• IBAN (must also be indicated in the claim form)
<br />
<br />
3. <b>Submit the original claim at the nearest branch.</b>
<br />
<br />
4. <b>Wait for review.</b><br />
After verification, you will be informed about the decision regarding your claim.
<br />
<br />
5. <b>If the decision is positive:</b><br />
• Compensation will be paid on the next business day.<br />
• The transfer of funds depends on the bank (may take up to <b>10 business days</b>).
<br />
<br />
6. <b>If the claim concerns cargo damage:</b><br />
Together with the claim form, be sure to provide <b>photos of the damaged packaging and contents</b>.
<br />
<br />
7. <b>Have questions?</b><br />
Write to our <b>support chat</b> — we are always in touch!
1. <b>노바 포쉬타 글로벌에 클레임을 제출하는 방법:
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1. <b>Nova Poshta Global 청구 양식을 작성합니다.</b><br />
지점에서 받거나 아래 링크에서 다운로드할 수 있습니다:<br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-legal-entitites-international.pdf" target="_blank">법인 및 개인 사업자를 위한 국제 배송 클레임청구 양식</a><br /><br />
<a href="https://novaposhtaglobal.ua/wp-content/uploads/2022/09/form-pretension-individuals-international.pdf" target="_blank"> 소비자(개인)를 위한 국제 배송 청구 양식</a>
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2. <b>청구서 스캔 사본 보내기</b><br />
📧 이메일: <a href="mailto:info@nova.global">info@nova.global</a><br />
🔹 반드시 포함해야 합니다:<br />
반드시 다음을 포함하세요:<br /><br />
- 세금 ID(IPN) 사본<br />
- IBAN(청구 양식에도 표시되어야 함)
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3. <b>가까운 지점에 청구서 원본을 제출하세요.</b>
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4. <b>검토를 기다립니다.</b><br />
확인 후 청구에 대한 결정에 대해 알려드립니다.
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5. <b>결정이 긍정적인 경우:</b><br />
- 다음 영업일에 보상금이 지급됩니다.<br />
- 자금 이체는 은행에 따라 다릅니다(영업일 기준 최대 <b>10영업일 소요</b>)까지 소요될 수 있습니다.
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6. <b>화물 파손에 관한 클레임인 경우:</b><br />
배상 청구서와 함께 손상된 포장 및 내용물의 사진 <b>을</b> 으로 보내주십시오을 제출해 주세요.
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7. <b>질문이 있으신가요?</b><br />
<b>지원 채팅</b> 으로 문의해 보내주세요 - 항상 연락드리겠습니다!
2 months ago
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